INFORMATION TECHNOLOGY
· Provision of technical support to those experiencing technical, hardware, and software problems.
· Developed interactive website that ensured high traffic, page views, including optimized check out and user experience
· Tested websites during development for usability.
· Extensive experience in email management and campaign
DIGITAL AND SOCIAL MEDIA
· Conducted website audit to assess search engine visibility, content readability and site visitor usability.
· Search and promote affiliate products on affiliate programs available on the market.
· Building and executing social media strategy through competitive and audience research aligned with business goals.
· Uses creative means to drive strong engagement.
· Developed and implemented strategic AdWords, social media campaigns (Facebook, Instagram and LinkedIn) with the team to drive awareness and engagement, conversions, and followership.
· Designed multimedia presentations, promotional product videos, invitations, posters and tarpaulins
· Run testing on ads and landing pages to optimize digital performance.
· Setting up and optimizing company pages within each social media platform.
· Recommend and apply relevant social media techniques, processes, and tools to improve overall results and efficiency.
PROJECT MANAGEMENT
· Ensure that all projects are delivered on-time, within scope and within budget
· Assist in the definition of project scope and objectives with client and ensuring technical feasibility.
· Develop a detailed project plan to monitor and track progress,
· Delegate project tasks based on individual strengths, skill sets and experience levels
· Create and maintain comprehensive project documentation
· Manage the relationship with the client
AREAS OF EXPERTISE More than fourteen years experienced in Sales and Marketing, more than three years in Information Technology, various Software Applications, Technical Support, Digital Media, SEO, Product Promotions, Customer Service, and Project Management