This document stands viable and applicable in any of the conditions stated above. However, if you disagree with any clause, para, sentence, or word of it, you do not stand eligible for using Rabuboss in any form explained above.
For further clarification on the terms used in this document, please refer to our Terms of Service and read under “Important Terms”.
User information is the name given to the basic and/or detailed information you provide us as soon as you register as a Seller or Buyer and can include the following:
Your identification information such as name, Username nickname, email address, photo(s), and contact details.
Your location information including your current location, country of residence, and/or zip code.
Your financial information such as your bank account number, credit card number (existing or those linked and updated, which you have been updated about or otherwise).
We may also collect certain authentication information in any area or subject for the sake of the integrity of the market and the prevention of fraud.
In addition to the above User information, we also collect the following when or while you access the Site and do not register as a Seller and/or as a Buyer.
The IP address of the connection used to access, view, browse, and/or interact with the Site in any form.
Geo-location information, which tells us where the Site has been accessed, viewed, browsed, and/or interacted with in any form.
Device and browser information.
Web log information.
All interactions or communications Users make in their span of visiting, viewing, and/or browsing the Site.
We may collect the information you provide us directly or otherwise. As soon as you register as a Seller and/or Buyer, you provide us with all the information we have stated above voluntarily or otherwise. In addition to the information you enter by creating an account, we may also collect information relating to the items (services and/or products) you intend to sell and/or buy.
Email marketing is a vital part of our marketing model. We may collect any of the mentioned information by sending you emails on your registered email account. We may do this automatically, but you can always withdraw your email account from our Users registry by following specified steps stated in the email we send you. This action is purely restricted to not receiving promotional emails. Your account or Seller profile will not be affected in any way.
However, surety of not collecting your information through email on our behalf can only be guaranteed when you completely close your interactions and/or communications with us and/or delete your account completely upon your discretion.
Apart from email, we may collect some of your information by our mutual interaction over the telephone, in writing, or physical mail delivery services when it is deemed necessary.
It is also noteworthy that we may collect additional technical information while you interact with Rakuboss. This can include your IP address, URL visited, and/or cookies (See “Cookies” section below for further clarification).
We use User information purely under the consent of the User. We define consent in this document and elsewhere applicable as one of the mandatory conditions for allowing us to use your information. We at Rakuboss immensely believe in the sanctity of keeping your information and using it only when your consent and the following conditions are met.
When the performance of Rakuboss.com is under question.
When We come under a business contract with you as a buyer.
In order to confirm the registration of you as a seller.
In order to comply with our security norms and fraud prevention norms.
When We as a business want to improve User experience and protect your rights as a Seller or Buyer.
With the aforementioned conditions fulfilled in the majority of the cases, we will use your information for the following purposes.
To confirm a transaction between you, the Seller, and Us.
To ensure a smooth operation of our services and to provide security to your interaction with the Site.
To contact you when necessary.
To maintain business records for the sake of compliance with the law and regulations. In any case, a public authority requests the information for lawful purposes, we stand responsible to provide that information.
To understand the usage of the Site, including all interactions made, and to provide that information for the sake of surveys conducted on our behalf or otherwise by reputable survey companies, which may be directly or indirectly responsible for the operability of our Site and maintenance of our services through it.
To gather the personal information of Users of the Site for displaying statistically accurate results.
To benefit from the direct marketing of our services via email, SMS, phone, online ads, and physical email (post). However, in certain cases, we may require your consent to send you promotions in lieu of direct marketing. As already explained, you can withdraw from those promotions by following specific instructions given in the emails sent by us, or by directly writing to us on our prescribed emails.
There is no specified period on our behalf of retaining your personal information. However, it may be retained as long as the initial purpose of collecting it is not fulfilled.
Even if the initial purpose is fulfilled, in some cases such as
complying with the laws to prevent fraud and mislead,
assisting the Users you interacted with in the completion of your mutual transaction, and
making sure we have an accurate record of your interactions with us in case we face any complaints on your behalf.
As we mentioned, we have employed state-of-the-art technology in maintaining the security of your personal data internally. However, we reserve the right to employ a third-party data processor whom we deem right for the responsibility.
Before that action takes effect, we make sure that the data transfer to and from us to the third party follows a mutually signed agreement that ensures impenetrable security of your personal information.
Besides that, we have ensured the security of our servers by employing the right mechanisms such as a firewall.
Provision of Your Personal Information to Third Parties
We, by no means, intend to sell or rent your personal information to any third party. Your personal information is only for our use as those stated in the “How Do We Use User Information?”
Under the requirements stated in the aforementioned section, if the services of any trusted third party are required, we reserve the right to share your information with them.
Thus, collectively, we may share your personal information with third parties to
improve the functionality of the Site,
provide our services to you,
facilitate you to make your sale or purchase,
to facilitate any business process beneficial for the Site in specific and Rakuboss in general.
In all of these cases, we make it binding upon the third party that they cannot use your personal information for their marketing purposes.
Cookies are small files that the Site stores in your device. They are advantageous in helping us remember your area of interest, so that the next time you visit our Site, you will be directed to the relevant areas.
Also, they help us evaluate User behavior, improve User experience, and ensure the security and proper functionality of the Site.
You can disable cookies at your discretion by following settings in your browser. However, by doing so, you may experience lags in functionality, security, and performance of the Site. In that case, we take no liability of any kind.
The third parties in this scenario are also social media websites where you may share your information in any form and tag us.
We reserve the right to change your information in case there is an inaccuracy in it. However, before doing so, you are requested to fully inform us about the inaccuracy. That can be done by either updating the information yourself or by contacting us by email or phone.
We would only change your information if you are successful in proving your identity with us.
You are requested not to access this Site from any area where our services are not offered and/or where they are considered illegal.
We don’t take any liability for any kind of misled, breach, and/or other damage to your device or operating system when you are using this Site.
We are not responsible for any lag in the security or the performance of the Site if you disable your cookies.
We are not liable for any performance issues or security issues that arise because of the incompetency of your device or the connection you use.
We stand not responsible for any harm to you, your device, or your property because of any products and services sold on the Site.
We ensure that the Sellers are genuine and so are the products, however, we take no liability if either of them is not.
We take no liability for forfeit goods bought and/or sold on our Site.
We are not responsible for any misuse, share, or transfer of your personal information by an entity linked to our Site through an external link.
Your personal information is displayed on our Site as a Seller and/or as a Buyer to Users of the Site. We do ensure the security of your information. However, if it is copied to the clipboard or its screenshots are taken and misused somehow, shared, or transferred, we take no liability for it.
This Site should not be used where its services are functions are illegal. In case you use it as such, we stand not responsible for any damage to your device, personal information, or yourself.
In case you use any SSL non-compliant browsers, or browsers that do not follow the same security protocols we do, we are not liable for any damage to your personal information, sharing and/or transfer of it to another location, to your device, to your property or to you.
We are not responsible for any inaccuracies in your personal information if you do not update it yourself by visiting your profile or inform us and thus, allow us to do so. Even after updating it by any of these two means, if it is still inaccurate and we are not aware, we do not take liability for it.