jsibag

A jack-of-all-trade professional with over 10 years’ Service Delivery experience in the BPO / Contact Centre Industry with 6 and a half years in a Supervisory role; confident, detail-oriented and resourceful individual with sound business sense, with excellent background in handling customer service, sales and technical support functions.

Worked as a Digital Marketer for world's largest search engine and directly interacting with business owners and accountants. Well versed with account management and consistently hitting clients requirements.  I just got my Blue Belt Digital Guru certification last August 2019 and waiting for my schedule of Black belt certification, hopefully before the year ends.

Experienced Assistant Operations Manager with a demonstrated history of working in the information technology and services industry. Skilled in Hands-on Training, Coaching, Sales, Customer Satisfaction, and Sales Management. Strong operations professional with a Bachelor of Secondary Education focused in English Language and Literature, General from Mindanao State University.

With my personal life, I love hanging out with my 2 daughters. Every weekend I make sure we go out and have some fun. I am a family guy.